The COMP.flat - Your flat rate for ERP Consulting & Support
Workflow without COMPflat
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Detection of an error by one of your employees
Try to solve the problem alone
Call our support team
Problem description
Recognition of the error pattern
Acceptance of troubleshooting by one of our consultants
Active troubleshooting by one of our consultants
Eventual queries from our consultants to your employee
Error fixed and workflow completed
COMP.flat, your flat rate for ERP Consulting & Support, is the optimal solution for small and medium-sized enterprises. You will receive an hourly quota at the fixed monthly price, which you can use for all ERP Support services. Individually customized to your company, we apply our know-how in a professional and performance-oriented manner, while also conserving your resources. Maintain full cost control! Contact us and choose the right package! Comp.flat is also available for the IT sector.
- Individual adaptation to your company requirements
- Highest availability of your SAP Business One solution
- Consulting and support through on-site service or remote maintenance
- Transparent costs at a fixed monthly price
- Unused service hours do not expire
ERP Flat-rate for Consulting & Support - Price packages of COMP.flat
COMPflat S
- 10 service hours per month
- Incl. 5% discount on the basic price*
- Flexible in use
- Hours do not expire
COMPflat M
- 25 service hours per month
- Incl. 7.5% discount on the basic price*
- Flexible in use
- Hours do not expire
COMPflat L
- 50 service hours per month
- Incl. 10% discount on the basic price*
- Flexible in use
- Hours do not expire
COMPflat XL
- From 50 service hours per month
- Discounts by arrangement
- Flexible in use
- Hours do not expire
Your benefits with the ERP Flat-rate for Consulting & Support
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Proactive monitoring
Proactive monitoring allows us to detect errors before they occur. Thus, we reduce your downtimes and increase your productivity. We offer various options for this.
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Remote maintenance & on-site service
Whether remote maintenance, telephone support, or on-site service - we solve problems as quickly as possible so that you can get back to work quickly.
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Calculable & transparent costs
The monthly fixed price of COMP.flat enables you to calculate better. No more unexpected costs!
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Various packages to choose from
Through our variety of hour packages, you can flexibly choose how many hours you want to spend. If they do not need all hours, they do not expire.
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Increased security
Benefit from more security by maintaining documentation, extended server monitoring, fast troubleshooting, importing security updates and optional monitoring of data backup
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Quick support
We offer you fast response times so that your business never stands still for long. With our proactive monitoring, we can even prevent many errors before they occur.
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Use the experience of our experts
We would be happy to discuss the possible applications of the ERP Flat-rate for Consulting & Support with you personally and advise you on your individual customization requirements in SAP Business One. Free and without obligation!