Workflow without COMPflat
Detection of an error by one of your employees
Try to solve the problem alone
Call our support team
Problem description
Recognition of the error image
Acceptance of troubleshooting by one of our technicians
Active troubleshooting by one of our technicians
Eventual queries from our technicians to your employee
Error fixed and workflow completed.
The costs of IT services are often difficult to calculate. In addition, suddenly occurring errors can often only be fixed with great effort and bring your business to a standstill.
Wouldn’t it be better if you knew exactly what you were spending on IT services each month and errors were detected before they even occur?
With the COMP.flat, our IT flat rate, you use an agreed-upon contingent of hours at a fixed price. You can use this for various IT or managed services.
You can flexibly choose and adapt which ones you want – according to your needs. And best of all, if you don’t use up all your hours once, they won’t expire.
- Calculable costs for IT services
- Managed services at a fixed monthly price
- Unused service hours do not expire
- Detect errors before they occur through real-time control
- Quick remedy of occurring faults
- Remote maintenance or on-site service
- Short response times