Managed Services

When it comes to IT, small and medium-sized companies have very different requirements. Often they do not have their own IT specialist or the existing IT department needs support from external IT services. We are at your side as a competent and uncomplicated partner. With years of experience and proven quality, we address your business requirements individually and enable you to choose the right managed service approach.

  • Complete solutions for medium-sized businesses (infrastructure, migration and operation)
  • Infrastructure and IT operating services from the cloud
  • Installation services for clients and servers
  • Remote management for networks (firewalls, intrusion prevention, authentication, VPN)
  • Remote management for servers (virtualization, databases, backup)
  • Inventory and utilization
  • Service Desk for 2nd and 3rd level IT administrators

We can look back on a long-term business relationship with The makes sure that it is on the spot as soon as possible if we have a problem. You can rely on that. We feel in good hands because the employees solve our problems in a friendly and courteous manner with a short… weiterlesen “Municipality of Biebertal”

Ralph Peter, Community Board Member GmbH has been with us since it was founded as a network service provider. The long-term cooperation does not come from anywhere; The high level of personal commitment of the employees should be emphasized. If we have a concern, a problem, etc., the team is always at our side in a reliable manner. The… weiterlesen “Municipality of Wettenberg”

Steffen Hampl, IT Department

Discover our range of services in the field of IT service

Professional IT services for medium-sized and large companies. As a reliable and competent full-service IT service provider, we offer everything from the analysis of the current IT structure, project planning, installation, further development and maintenance of existing or planned IT solutions, to training courses, all from a single source.

Managed Backup

Zuverlässiger und automatisierter Backupservice für jede Betriebsgröße im deutschen Rechenzentrum und schnelle Hilfe, wenn Rücksicherungen notwendig werden.
  • Daily monitoring and control
  • Backup plan
  • Consideration of data integrity
  • Archiving the data
  • Individual maintenance contracts

Managed Security

Wir halten die Betriebssysteme Ihrer Server auf dem aktuellen Stand. Workflows zur Aktualisierung projektspezifischer Applikationen können individuell abgestimmt werden.
  • Protection according to the highest security standard
  • Central management of all devices
  • Threat analyses
  • Access control
  • Certified encryption of the end devices

Managed Monitoring

Durch aktives Monitoring wird die Verfügbarkeit von Diensten rund um die Uhr überwacht, Störungen werden unverzüglich behoben. Transparente SLAs regeln jedes Detail.
  • 24/7 monitoring of IT components
  • 24/7 monitoring of processes
  • Detailed evaluations
  • Central customer access
  • Patch management

Managed Mail Backup

Durch aktives Monitoring wird die Verfügbarkeit von Diensten rund um die Uhr überwacht, Störungen werden unverzüglich behoben. Transparente SLAs regeln jedes Detail.
  • Mails are archived automatically and simultaneously to the inbox
  • Seamless integration into e.g. Outlook or via Web Access
  • Full text search (mails & attachments)
  • Compliance with legal requirements
  • Reduced backup and restore times

Managed Documentation

Sie benötigen eine Inventarisierung Ihres IT-Netzwerks? Es wäre wichtig zu wissen, welche IT-Komponenten für bestimmte Prozesse notwendig sind? Wir bieten Ihnen genau diese Dienstleistung und verhelfen Ihnen dazu, den Durchblick über Ihre IT-Landschaft zu behalten.
  • IT-Analysis
  • IT authorization
  • IT inventory
  • IT license management
  • Network plans

Managed Server

Genießen Sie die Performance und Vorteile eines eigenen Servers, ohne den damit verbundenen Aufwand, die zusätzliche Verantwortung und die Belastung bei Hardwaredefekt, etc.
  • Proactive monitoring
  • Daily data backup
  • Documentation of your environment
  • Regular installation of service packs, updates and security patches
  • Certified firewall, server, storage and network specialists

Our IT support team provides you with comprehensive support

If you need support with your IT projects, our specialists are there for you. We provide reliable, competent advice and work with you to find the right solution that fits you and your environment.